Marxer Informatique's IT Maintenance Services
At Marxer Informatique, we understand the importance of keeping your IT infrastructure in perfect working condition. That's why we offer a comprehensive range of IT maintenance services to meet your specific requirements. Whether you need manufacturer maintenance, third-party maintenance, remote maintenance, or parts replacement service, we have the ideal solution for you.
Marxer Informatique's IT Maintenance Services
Lors de l'achat de nouveau matériel, vous disposez d’une maintenance standard qui peut être étendue avec des garanties supplémentaires. La durée de la garantie varie généralement de 1 à 5 ans, en fonction du matériel.
A l’issue de la période de garantie, vous avez la possibilité de prolonger votre maintenance constructeur si ce dernier le propose.
En tant que partenaire privilégié des principaux constructeurs, nous nous chargeons de gérer vos contrats pour éviter toute interruption de service. Vous pouvez compter sur notre expertise pour maintenir votre matériel dans les meilleures conditions.
Third-Party IT Maintenance
If the manufacturer no longer offers maintenance for your equipment, our third-party maintenance service is the solution you need. We offer three types of third-party maintenance to meet your specific needs:
- On-Site Maintenance: We intervene directly at your site within agreed-upon timeframes, equipped with the necessary spare parts. Our experienced team installs and repairs the faulty hardware. We offer national or international geographic coverage according to your needs.
- Advance Exchange Maintenance: As soon as you report a failure to us, we immediately send you the appropriate spare part. You can install it yourself and return the defective part to us.
- Non-Anticipated Exchange Maintenance: You send us the defective part, and once repaired, we return it to you in perfect working condition.
Regardless of the type of third-party maintenance you choose, we ensure complete geographic coverage to meet your national or international needs.
Regardless of the type of third-party maintenance you choose, we ensure complete geographic coverage to meet your national or international needs.
Remote Maintenance<
Remote Maintenance Service:
With our remote maintenance service, we can handle the hardware maintenance of your system remotely as part of preventive maintenance. Our technical team is highly qualified to resolve issues remotely, providing a quick and efficient solution.
If you would like to submit your project or request a quote, please feel free to contact us. Our team of experts is at your disposal to answer all your questions and provide you with the best IT maintenance service, ensuring simplicity and cost optimization.
Trust Marxer Informatique to maintain your IT infrastructure and ensure smooth operation of your business.